We have already received your booking. Please review our hotel terms & conditions below.
Payment: Full payment for Your stay is required at check-in. Alternatively, You can pay choosing a bank transfer after Your reservation. Traveller’s cheques, personal cheques or cash in foreign currencies are not accepted for payment. The only currencies we accept are BGN and EUR.
Confirmations: Reservations that are received by email will be processed and confirmed by our team within 48 hours. A reservation is considered provisional until the Guesthouse confirms acceptance of the reservation. We confirm the reservation by email, stating the reservation details.
Cancellations: Cancellations and changes must be done per email or telephone. A confirmed reservation can be cancelled or changed until 3 full days prior scheduled arrival date (for example if you book for the 25th june you have until midnight on the 21st of june to cancel Your stay). In case of non-arrival on the day (no-show) or cancellation , Your will be charged for the amount of the first night. This charge is a penalty and not a payment, it is not possible to occupy the room. From the day of arrival, the reservation can not be cancelled or changed and full payment for the number of nights confirmed at the time of booking will be charged. Reservations made less than 3 days prior to arrival can not be cancelled or changed.
